Returns & Refunds
1. Returns Eligibility
Products can be returned within 14 days of delivery if they are unused, in original packaging, and in the same condition as received.
2. Non-Returnable Items
Certain items such as personalized products, intimate wear, or final sale items are not eligible for returns.
3. How to Initiate a Return
Contact our customer support via email or contact form with your order number and reason for return. Our team will guide you through the return process.
4. Refund Processing
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days to the original payment method. Shipping costs are non-refundable.
5. Exchanges
Exchanges for different sizes or colors are allowed if the item is in original condition. Contact our support to arrange an exchange.
6. Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately. We will provide a replacement or full refund at no extra cost.
7. Contact Information
For any questions regarding refunds or returns, please contact us at:
Email: your@email.com
Email: your@email.com